Hosting Service Terms and Definitions...
Secure e-mail protocol. See POP.
ASP / .ASP (Active Server Pages)
ASP has come to have numerous meanings in the technology/computing/internet
world. ASP is a term for application service provider, and
is a new term meaning to provide a hosted application. An
application might be to run a virus application from a website
which in turn scours your local hard drive. The application
is never installed on your machine. Another might be to provide
accounting or billing or warehouse software from a remote
location. Neotrope offers an e-commerce solution through its
BlueSpin.com website that works in this way you rent
space as part of a larger application which we host.
".asp" can also refer to active server
pages, an outgrowth of server side includes and tag-based
HTML extensions created by Microsoft and used almost exclusively
on Windows NT machines. A scripting language which allows
you to design Web pages that can make displaying, manipulating
and editing databases simpler.
A high-speed line or series of connections that forms a major
pathway within a network. On the Internet there are several
major backbone providers like BBN Internet , MCI/SprintLink,
and US West.
Amount of data you can send through a connection. Usually
measured in bits-per-second (bps). A 56K modem transfers data
up to 53Kbps, or 53,000 bits-per-second. Terms is also sometimes
used in place of "data transfer."
CGI (Common Gateway Interface)
A set of rules that describe how a Web Server communicates
with another piece of software on the same machine
Ability for the customer to write custom programs to manipulate
data on their Web site.
Any software application (and sometimes used to describe the
computer itself) connected to the server and run to send/retrieve
data to a server is called a client, such as a web browser.
This relationship between the "client" and the "server" is
often referred to as a "client server relationship."
Refers to having a server that belongs to one group physically
located on an Internet-connected network that belongs to another
group. Usually done because the server owner wants their machine
to be on a high-speed Internet connection and/or they do not
want the security risks of having the server on thier own
Custom Error Messages
Refers to the ability to create custom pages on a hosting
account to replace default 404 and other error pages.
This is the amount of data that you are allowed to transfer
with your account. Data is this case usually referrs to images
and text. Typically refers to a data transfer allotment, most
often in GB (gigabytes). Thus, a hosting plan might come with,
"3GB of data transfer." 500 MB of data transfer is equivilant
to about 25,000 page views.
To access and update a Web site, hosting customers need dial-up
access to the Internet (see ISP). Techically, xDSL would still
be considered a dial-up account since you don't have a dedicated
wire for data transfer.
Disk Space (Storage Space)
Amount of hard disk space available for storage of all Web
pages, HTML, CGI-bin programs, e-mail, log files, images,
sound clips, audio, video clips, etc. 1MB equals one megabyte,
or approximately milllion bytes. A 100K file would be 100,000
The unique name that identifies an Internet site. Domain Names
always have 2 or more parts, separated by dots. The part on
the left is the most specific, and the part on the right is
the most general.
Domain Name Registration
Refers to registering a name which can be used for hosting
a domain name, such as www.yourname.com.
Connection to Internet Backbone favored by most medium-size
Web hosting providers. More than 28 times the bandwidth of
a T-1 connection.
Electronic Commerce (E-Commerce)
Allows Website customers to sell products and services online
and accept payment at the same time, usually through a cgi-script
of some kind.
E-mail forwarders and aliases are e-mail addresses such as
firstname.lastname@example.org which do not have a username/password
as a "POP" account would. Instead, you would set up email@example.com
to forward to a real POP account such as firstname.lastname@example.org.
The only real distinction between an alias and a forward,
is than an alias will likely forward to another existing account
at the same domain, whereas a forward might be sent to another
e-mail account with an ISP: such as email@example.com being
forwarded to firstname.lastname@example.org or similar.
Allow customers to set up an automatic message to respond
to anyone who sends email to the customer.
In the DOS/Windows computer world, and UNIX as well, almost
every file (anything on your computer that isn't a folder
is a file in this context) must have some kind of extension.
Example: index.htm would be a filename, where ".htm" is the
file extension. On a PC in particular the operating system
needs an extesion in order to determine what kind of file
it is, and what to do with it when it is activated. With the
internet, you may see extensions like .exe, .cgi, .asp, .htm,
.jsp, .cfm, .tam, .php, .shtml, .pl, and many others. It
is important to note that in some cases you have to be aware
of the proper extension to use for a file depending on the
environment in which the file will be used.
File Transfer Protocol (FTP)
Short for "file transfer protocol," FTP is a method for transferring
data to/from web servers via a slightly different method than
used by web browsers (which use the http method). FTP software
is used to upload files to your virtual, shared, or dedicated
web server site. FTP can also be used for direct downloads
of files and images from a web server without being served
from the public html directory (anonymous FTP). FTP access
to a web server requires a password and username in order
to gain access to the file/folder directories of a virtual
Microsoft's FrontPage 2000 software is a Web site development
software package. It uses unique Microsoft file types (often
referred to as "Microsoft extensions"). A Web server and virtual
domain must be configured to accept these extensions.
Software needed by the customer to upload content files to
their Web site.
FTP Site/Anonymous FTP
Anonymous FTP is a dedicated area on a virtual or dedicated
hosting domain for download of files, and even upload of files
to an "incoming" folder. FTP is a special way to login to
another Internet site for the purposes of retrieving and/or
The first page in the public directory of a domain, usually
index.php. Called thome page because it's the first page
that loads from a Website.
An institution that provides Web space to companies or individuals,
usually for money.
Hyper-Text Markup Language. The basic page instruction language
used to create web pages. Far easier for basic pages to use
than some might think because many commands are simple such
as "" for bold text. It can be more complex as you get into
newer versions which allow for floating layers, tables, style
sheets, and features which don't work across all web browsers.
Text which links to other content by being an in-context link.
The basis of the original text-only internet page structure.
Any word can be a link to another page, idea, image or internet
site, thus the "hyper" in the term. The actual link is called
a "hyper link."
Internet Protocol address. A number analagous to a street
address on the Web. See IP Number. When the internet was invented
many years ago, there needed to be a way to identify one computer
from another. The "IP" or "internet protocol" address has
been used since then. In fact many corporate networks assign
IPs to desktop computers without the employee knowing that
they've been using Internet related technology for years,
whether connected to the internet or not. When a Web server
is setup, it has its own IP address to identify itself on
the local network. Each virtual server is given its own static
(non-changing) IP address as if it were its own machine.
IP Number (Internet Protocol Number)
Sometimes called a dotted quad. A unique number consisting
of 4 parts separated by dots, e.g. 126.96.36.199
Internet Presence Provider. Another name for a hosting provider.
Internet Service Provider (see Dial-Up access). An ISP is
a service provider who creates the connection from your home
or office to the Internet. It's how you connect. Your ISP
does not need to be your hosting provider, or vice versa.
This generally refers to how you access the internet with
your computer. Specifically, it is the company you signed
up with and where you "dial in" to connect to the web. If
you have an account with Earthlink, then your ISP will be
An open-source server-based mailing list system, sometimes
called a "reflector" or "list server" (ListServ is actually
a similar product) because any message sent by a member to
the list is re-sent ("reflected") to all the other list subscribers.
A million bytes. (Technically, actually 1024 kilobytes).
NOC (Network Operation Center)
Sometimes called a Datacenter. This is the term for a secure,
managed network environment which may house tens or thousands
of Web servers with power backup and high-speed connections
to the Internet Backbone. NOCs usually have a mixture of OC-3
and DS-3 connections, or higher (i.e., OC12).
The name used by Microsoft for its business class operating
system, called Windows NT (for "new technology"). Windows
NT includes a rudimentary web server system, and other tools
used to create local networks. Windows NT is useful for creating
low-cost websites because NT will run on inexpensive hardware
and has familiar tools to Windows 95/98 users. However, in
practice, it has been found to be about as buggy as Windows
itself, and is shunned by many web hosting purists because
of its unreliablity relative to the more expensive UNIX hardware/software
platform. Neotrope no longer offers WindowsNT hosting services,
although we can recommend dedicated hosting providers who
Ultra-fast connectivity for their mission-critical Internet
needs, ranging from 60- 155 Mbps of service. Up to 3 times
more bandwidth capability than a T-3.
A protocol used to retrieve e-mail from a mail server. Most
e-mail applications (sometimes called an e-mail client) use
the POP protocol, although some can use the newer IMAP (Internet
Message Access Protocol) or APOP. POP stands for "post office
protocol" not your dear old dad. A "pop" account is any real
e-mail account which uses a password and username to retrieve
mail from a virtual server. The username would be email@example.com
and the password would usually be a mixture of letters and
The Primary Domain Name Server for the customer's domain.
These are the DNS IP numbers, usually preceeded by "ns.name.com"
and "ns2.name.com" and a domain must point at a DNS for it
to "resolve" to a local virtual location.
Secure Server (SSL)
Secure Socket Layer (SSL) protocol. Requires use of a certificate
for secure access. A Secure Socket Layer does not provide
for credit card clearing or any other form of payment processing.
It only provides a facility for secure transactions across
the Internet. Some hosting providers allow use of a "shared"
In a modern computing environment there are usually two kinds
of computer classifications when more than one is connected
together to create a network. The server is the computer which
provides data and is the central repository, and/or gatekeeper
between multiple "client" computers. A server can also be
called a "host" because it hosts the data "served" to "clients."
Server Side Includes
Server side includes (or SSI) is a set of tags which can be
used within HTML pages to be replaced by something else, added
("included") by the server. An example might be that you have
one file with copyright information which goes on the bottom
of every page. By using a SSI tag, you could tell the server
to replace every tag on every page with the copyright information.
The benefit is that you could have one file containing the
copyright information that gets placed on hundreds of pages
on your site. By updating the single page, all the others
are instantly updated when loaded by the server. On most servers
you must use a filename extension of ".shtml" in order for
SSI tags to operate.
A UNIX shell account to their shared server Web site, allows
a customers to update their Web site content using Telnet.
A leased-line connection capable of carrying data at 1,544,000
bits-per-second. At maximum theoretical capacity, a T-1 line
could move a megabyte in less than 10 seconds. That is still
not fast enough for full-screen, full-motion video, for which
you need at least 10,000,000 bits-per-second.
A leased-line connection capable of carrying data at 44,736,000
bits-per-second. This is more than enough to do full-screen,
The command and program used to login from one Internet site
to another. The telnet command/program gets you to the login:
prompt of another host.
Total amount of data transferred from the customer's Web site
to clients. Includes all HTML, Web pages, images, sounds,
videos, etc. See Data Transfer.
An operating system used on business-class computers typically
used as "servers" which serve databases, websites, or other
corporate applications. UNIX has numerous variants including
IRIX (SGI), Solaris (Sun), and derivitives including Linux,
Apple OSX, and others.
URL (Uniform Resource Locator)
The standard way to give the address of any resource on the
Internet that is part of the World Wide Web (WWW). A URL looks
like this: http://www.NeotropeHosting.com/index.shtml
Virtual hosting describes a remote web server which is "host"
to numerous domain names, where each domain name owner has
all of the features of having a dedicated (on site) server.
Virtual hosting provides for most of the same features of
a dedicated server but is located in a high speed dedicated
data center costing millions of dollars. The cost to maintain
a virtual server for each site owner is a fraction of the
cost of a dedicated server, with most of the benefits.
A computer, or a software package, that provides a specific
kind of service to client software running on other computers.
The term can refer to a particular piece of software (such
as Apache or WebStar) or to the machine on which the software
A Web site is a collection of Web pages that reside together
on the World Wide Web and are connected. Web site also refers
to the server space allocated to a specific customer in a
shared "virtual" server environment. NeotropeHosting.com would
be a "Web site," while the page you are reading now would
be a "Web page."
Web Site Traffic Reporting
Reporting software to provide information such as the frequency
of hits, page views, amount of data transfer, and total transfer
sizes. Popular reporting tools include Analog, Webalizer,
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